General Contract Terms and Conditions

If you wish to be a customer or active user of Evetke Wear webshop, please read the General Contract Terms and Conditions carefully.

Use our services only in case you agree with all aspects of our Terms and Conditions and consider it binding on you.

This document will not be filed, it will only be concluded electronically, so an online sales contract will be created.

The contract concluded cannot be retrieved at a later date, it does not refer to a code of conduct.

In case of questions related to the operation, ordering and delivery process of the Evetke Wear webshop, we are at your service.

The essential elements of the contract can be defined as follows:

  1. Operator data, information

  2. Complaint handling

  3. Hosting provider

  4. Range of products to available for purchase

  5. Classification of products offered by category

  6. Ordering Information

  7. Processing orders

  8. Order Process

  9. Payment of the purchase price of the ordered product and shipping costs

  10. Shipping Information

  11. Shipping costs

  12. Notice regarding order

  13. Information on liability for defects and warranty

  14. Information on the exercise of the right of withdrawal/cancellation

  15. Data Management Statement

  16. Remedies

  17. Other Provisions, Information

  18. Cancellation/Termination Statement Sample

1. Operator data, information

Company name: Éva Szabó Barna private entrepreneur

Headquarters: Mérey utca 16. 2nd floor 10th door, 6722 Szeged, Hungary

Tax number: 67214633126

Individual Business Registration Number: 44240095

Registration Authority: Csongrád County Government Office Szeged District Office

Contract language: English (the contract is also available in Hungarian language on the Evetke Wear webshop web site, in case of discrepancy the Hungarian version shall be applied)

Email address: evetkeswear@gmail.com

Phone Number 1: +36 20 4124 226

Phone Number 2: +381 61 6162 747

Shipping Partner Name: Magyar Posta Zrt.

Order processing: weekdays from 9 am to 5 pm

Average time to complete orders: 10 business days

Webshop domain: www.evetke.com

2. Complaint handling

Place of complaint administration: Mérey utca 16. 2nd floor 10th door, 6722 Szeged, Hungary

Procedure of complaint handling: Within 72 hours of the submission of consumer complaints about our products to our contact details – in which holidays do not count - we will respond to your objection, indicating the possible location, ways of exercising your rights, and the deadlines for doing so.

Contact details for complaints

Postal address: Mérey utca 16. 2nd floor 10th door, 6722 Szeged, Hungary

Email address: evetkeswear@gmail.com

Phone Number 1: +36 20 4124 226

Telephone Number 2: +381 61 6162 747

The contact details of the conciliation bodies are available in the Online Dispute Resolution menu.

3. Hosting provider

Hosting provider company name: Studio Present doo Subotica

Headquarters of the hosting provider: Trg Slobode 2, 24000 Subotica, Republika Srbija (Republic of Serbia)

Hosting provider’s email address: info@studiopresent.com

Type of hosting: Virtual Private Server (VPS)

VPS provider company name: Hetzner Online Gmbh

Headquarters of the VPS provider (location of the data processing): Industriestrasse 25, 91710 Gunzenhausen, Bundesrepublik Deutschland (Federal Republic of Germany)

VPS provider’s email address: info@hetzner.com

4. Range of products to available for purchase

Evetke Wear webshop offers custom designed and produced women's and men's clothing as well as clothing accessories for it’s customers.

5. Classification of products offered by category

a) Women's clothing

  • Tops (Long Sleeve, Short Sleeve)

  • Bottoms (skirts, pants)

  • Dresses (Long Sleeve, Short Sleeve)

  • Coats, overcoats

  • Home attire

  • Accessories

  • Discount products

b) Men's clothing

  • Tops (Long Sleeve, Short Sleeve)

  • Bottoms

  • Coats, overcoats

  • Home wear

  • Accessories

  • Discount products

The operator of Evetke Wear webshop according to the VAT Act, is not registered for VAT. Therefore the products it sells are not subject to VAT. The prices displayed beside the products are net prices, they do not have VAT content. Prices do not include shipping costs. No separate packaging costs will be charged.

6. Ordering Information

Evetke Wear webshop products are ordered online.

No registration is required for the purchase.

There is no way to place an order on phone.

7. Processing orders

Orders are processed between 9 am and 5 pm on business days.

There is also the possibility to place an order outside of the time specified for processing the order. If the order is placed after the working time expires, it will be processed on the next business day.

In all cases we will confirm the time we can fulfill your order, in electronic mail.

General deadline for completion is 10 working days from confirming the order.

The images shown on the product data sheet can differ from the actual products.

The production of certain products in Evetke Wear webshop may have been discontinued or suspended. With this in mind, we reserve the right to refuse partially or fully confirmed orders. In the case of prepayment of the purchase price of the product, the amount will be returned to the buyer within 5 working days. Partial performance may only take place after consultation with the customer.

If you do not receive a confirmation email after the order has been sent, we recommend that you check the SPAM folder in your email system. If you did not receive the confirmation letter, please contact us at evetkeswear@gmail.com.

8. Order Process

a) Place the product you wish to buy in the cart (Shopping cart).

b) If you do not wish to buy any additional products, please check the number of items in the cart. Click the Remove button to delete the contents of the cart. If you’d like to change the quantity to be bought, click "Update cart" after changing the quantity.

c) If you have a discount coupon, enter its number.

d) Continue with your order by clicking on the "Checkout" button.

e) Specify Shipping Information and Billing Information.

f) Choose a payment method.

g) Accept the Terms of Service by selecting the checkbox after you have familiarized yourself with its contents.

h) Continue with your order by clicking the "Check data" button.

i) You can continue your order by clicking on the "Order" button.

j) You can submit your order by clicking on the "Submit Order" button after checking the provided data. If necessary, you can go back to the page where you can edit your shipping and billing information or payment method by clicking on the 'Change data' button before sending your order. You can also go back to changing the contents of your cart by clicking on the "Update cart" button to change the contents of your cart and billing information. After the order has been sent, you can only modify the order details via the email address evetkeswear@gmail.com.

k) After sending the order, please pay the price of the ordered products and the shipping fee according to the chosen payment method.

l) After the order has been sent, you will receive an automatic confirmation of receipt of the order at the given e-mail address.

m) We will confirm your order by email, manually. The contract for the purchase of the ordered products will be concluded by sending this confirmation.

9. Payment of the purchase price of the ordered product and shipping costs

Payment of the purchase price of the ordered products and the cost of shipping can be made through Paypal or Barion payment systems.

The price of the ordered products and the shipping fee will be paid after the order has been sent according to the chosen payment method. The total amount to be paid includes all costs based on the order summary.

The invoice is included in the package to be delivered. Please, check the package before at the time of delivery in the presence of the courier. In case of damaged product, ask for a record and do not accept the package. We cannot accept a post-protocol complaint without a record!

10. Shipping Information

Orders from Evetke Wear webshop are delivered through Magyar Posta Zrt.

After dispatching, Magyar Posta Zrt. Delivers the shipment within the deadline specified in its own Business Rules, therefore the operator of Evetke Wear webshop is not responsible for it.

It is not possible to take the ordered products personally.

11. Shipping costs

The shipping fee is automatically added to the order value.

The shipping fee depends on the delivery address specified in the order and on the quantity of ordered items.

Depending on the shipping address, the shipping charge will be as follows:

a) Delivery to Hungary and Serbia: EUR 5,00 per ordered item;

b) Delivery outside Hungary and Serbia but to European address: EUR 10,00 per ordered item;

c) Shipping to addresses outside Europe: EUR 15,00 per ordered item.

12. Notice regarding order

Your order will only be verified manually if the product is paid. The contract for the purchase of the ordered products is concluded by sending this manual confirmation.

13. Information on liability for defects and warranty

a) Liability for defects

In which case do you have the right to warranty?

In case of faulty performance of Evetke Wear webshop operator, you may enforce a claim for warranty against it in accordance with the rules of the Hungarian Civil Code.

What rights do you have on your warranty claim?

You may choose, at your option, to claim the following: You may request repair or replacement unless the fulfillment of any of the requirements you choose is impossible or would cause disproportionate additional costs to Evetke Wear webshop operator in relation to your other possible claims. If you did not or could not request repair or replacement, you may request a proportional discount or you may repair of the defect, or have it repaired by third party at the expense of the Evetke Wear webshop operator, or if no other solution is available terminate the contract. You may also switch from your chosen warranty right to another, but you shall bear the cost of modification, unless it was justified or due to the reason related to Evetke Wear webshop operator.

What is the deadline for enforcing your warranty claim?

You must disclose the defect immediately after discovering it, but not later than within two months of the discovery. Please note that you may not enforce your warranty rights beyond the two-year limitation period after the performance of the contract.

To whom can you claim your warranty claim?

You may enforce your warranty claim against the Evetke Wear webshop operator.

What other conditions are there for enforcing your warranty rights?

Within six months of delivery, to exercise your rights to warranty, there are no other conditions, than to disclose the fact of defect, supposed that you prove that the product was bought from Evetke Wear webshop operator. However, after six months of completion, you are already required to prove that the defect you discovered was already there at the time of completion.

b) Product warranty

In which cases can you exercise your product warranty rights?

In the event of a defect in the purchased product, you may, at your option, claim warranty claims or product warranty claims.

What are your rights under your product warranty claim?

As a product warranty claim, you may only request the repair or replacement of the defective product.

In which case is the product considered defective?

The product is defective if it does not meet the quality requirements applicable at the time of placing it on the market or if it does not have the properties described by the Evetke Wear webshop operator, as manufacturer.

What is the deadline for enforcing your product warranty claim?

You may enforce your product warranty claim within two years of the product being placed on the market by the Evetke Wear webshop operator. At the end of this period, you will lose the right to do so.

In what cases is Evetke Wear webshop operator as manufacturer and distributor exempt from product warranty?

Evetke Wear webshop operator, as a manufacturer and distributor, is exempted from product warranty only if it can prove that:

  • the product was not manufactured or marketed in the course of its business, or

  • the fault was not recognizable at the time of placing on the market, according to the state of the science and technology

  • a product defect results from the application of legislation or mandatory regulatory requirements.

The Evetke Wear webshop operator, as a manufacturer and distributor, must provide satisfactory reasons to be exempt from product warranty.

Please note that due to the same error, you may not enforce warranty claims and product warranty claims simultaneously. However, in the event of effective enforcement of your product warranty claim, you may enforce the warranty claim for the replaced product or repaired part against the Evetke Wear webshop operator.

14. Information on the exercise of the right of withdrawal/cancellation

You can withdraw from the contract within 14 days of receipt of the ordered product without justification, meaning, that you can return the ordered product. In the case of multiple products, the cancellation / notice period expires 14 days after the date of receipt of the last product by you or a third party other than the carrier. If you wish to exercise your right of withdrawal / cancellation, you must provide a clear statement of your intention to cancel/terminate at:

Éva Szabó Barna, private entrepreneur, Mérey utca 16. 2nd floor 10th door, 6722 Szeged, Hungary or at the following email address: evetkeswear@gmail.com

Phone Number 1: +36 20 4124 226

Telephone Number 2: +381 61 6162 747

If you wish to exercise your right of withdrawal/cancellation, you may use the withdrawal/cancellation statement sample found on the Evetke Wear webshop page.

You exercise your right of withdrawal / notice within the deadline if you send your cancellation/termination notice before the deadline specified above passes.

It is the consumer's responsibility to prove that he/she exercised the right of withdrawal/cancellation in compliance with government decree 45/2014. (II. 26.).

Effects of withdrawal/cancellation

If you withdraw from this agreement, we will refund, without delay, but no later than 14 days after receipt of your cancellation statement, any consideration you have paid, including shipping costs. We will use the same payment method as the payment method used in the original transaction, unless you expressly consent to the use of another payment method; Due to the application of this refund method you will not incur any additional costs. We may withhold the refund until you have returned the product, or you have verified that it has been returned: the earlier of the two should be considered.

You are required to return the product to us without undue delay, but no later than 14 days after the date of the notice of withdrawal. The deadline is considered to be met if you send the product before the 14-day deadline. You will bear the direct cost of returning the product.

You may only be held liable for any depreciation in the product if it was caused by use beyond the use necessary to determine the nature, characteristics, and function of the product.

The consumer does not have the right of withdrawal/notice in the following cases:

  • In the case of a non-pre-fabricated product that has been produced at the consumer's request or for a product that is clearly customized to the consumer.

  • For sealed products that cannot be returned for health or hygiene reasons after opening the protective packaging.

15. Data Management Statement

Data from www.evetkewear.com webshop (Evetke Wear webshop) is managed by Studio Present doo Subotica. Data is provided on a voluntary basis with the consent of the data subject. Entering and managing the data is necessary to fulfill the order so that the orders can be identified separately and their content can be identified. The data manager handles and stores the data provided in accordance with Act CVIII of 2001. It will do its utmost to ensure the safety and integrity of the data and in the handling of such data, in accordance with CXII of 2011 on the protection of personal data and publicity of data of public interest Act, and the General Data Protection Regulation of the European Union (GDPR). Our partner delivering the ordered packages, Magyar Posta Zrt; is entitled to get acquainted with the delivery data provided.

Data required to send or record an order

  • Name*

  • Company name and business register number (if the customer is not a natural person)

  • E-mail address

  • Phone number

  • Street, house number, floor, door*

  • Postcode*

  • Town*

  • Country*

We cannot complete the order without entering the data marked with*.

No registration is required to send the order.

In the case of a different shipping and billing address, these details can be specified for billing and shipping separately.

Data for subscription to newsletter

Subscribe to our newsletter if you would like to receive first-hand information about our news, promotions and other promotions related to Evetke Wear products. The order can be sent without subscribing to the newsletter.

When you sign up for the newsletter, the following data will be recorded and stored until you request to delete them:

  • Name

  • E-mail address

You can subscribe to the newsletter when you place an order or on the Evetke Wear webshop. Subscription is only possible with a real email address.

After you submit your subscription, the system will send a confirmation link (web address) to the email address you provided by clicking on it to confirm or confirm your subscription. By clicking the confirmation web address, you consent to receiving newsletters.

The data provided will be treated confidentially by the Evetke Wear webshop operator and Studio Present doo Subotica as a hosting provider, will not be released to third parties, and third party offers will not be delivered to the specified e-mail address.

Unsubscribe from the newsletter is available at the bottom of any email you receive by clicking the unsubscribe button or with request sent to the following mailing address: Mérey utca 16. 2nd floor 10th door, 6722 Szeged, Hungary or the following email address: evetkeswear@ gmail.com. After clicking the unsubscribe button, the email address and the data associated with it will be deleted immediately from the mailing list. In the case of a deletion request by post or e-mail, the request will be executed within 10 working days of its delivery.

Statistical data

During web browsing, technical information is recorded for statistical purposes. (IP address, duration of visit, etc.). Studio Present doo Subotica only provides these data to the authorities in legally justified cases. Google Analytics is the statistical tool used by Studio Present doo Subotica. You can learn about Google Analytics data management policies at http://www.google.com/analytics.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the Evetke Wear webhop, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Order Details

The data recorded during the order is used by the Evetke Wear webshop operator to fulfill the order. The data of the order made by the individual IT systems on the webshop pages are recorded and stored with the invoicing data of the order for the period specified in the effective Accounting Act (5 years). You can request the deletion or modification of your data at any time in writing at the Mérey utca 16. 2nd floor 10th door, 6722 Szeged, Hungary or at the e-mail address of evetkeswear@gmail.com. The data will be deleted within 10 working days of receipt of the request. It is possible to correct the data entry errors before the order is sent. After the order has been sent, you can request the correction of data entry errors at the email address evetkeswear@gmail.com.

16. Remedies

The data manager is obliged to prove that the data management complies with the law. The data bearer must prove the legality of the data transfer. Complaint against a possible violation of the data manager by the National Authority for Data Protection and Freedom of Information:

National Authority for Data Protection and Freedom of Information

Address: 1125 Budapest Szilágyi Erzsébet fasor 22/c

Postal address: 1530 Budapest, Pf.: 5.

Phone: +36 (1) 391-1400

Fax: +36 (1) 391-1410

email: ugyfelszolgalat@naih.hu

www.naih.hu

Online dispute resolution platform

If you wish to complain about online purchases, you can submit your complaint through the online dispute resolution platform set up by the European Commission at http://ec.europa.eu/consumers/odr/.

You can also turn to the Budapest Conciliation Board as a Hungarian online advisory point. For further information on the above issues, please contact: onlinevita@bkik.hu. website.

Contact details of conciliation bodies

 

Baranya County Conciliation Board

Address: 7625 Pécs, Majorosy Imre u. 36.

Mailing address: 7602 Pécs, Pf 109.

Telephone number: (72) 507-154

Fax Number: (72) 507-152

Chairman: Dr. József Bodnár

E-mail address: kerelem@baranyabekeltetes.hu, info@baranyabekeltetes.hu

 

Bács-Kiskun County Conciliation Board

Address: 6000 Kecskemét, Árpád krt. 4.

Phone Number: (76) 501-525, (76) 501-532

Fax Number: (76) 501-538

Chairman: Dr. Zsuzsanna Horváth

E-mail address: bekeltetes@bacsbekeltetes.hu

 

Békés County Conciliation Board

Address: 5600 Békéscsaba, Penza ltp. 5.

Phone Number: (66) 324-976, 446-354, 451-775

Fax Number: (66) 324-976

President: Dr. László Bagdi

E-mail address: bekeltetes@bmkik.hu; bmkik@bmkik.hu

 

Borsod-Abaúj-Zemplén County Conciliation Board

Address: 3525 Miskolc, Szentpáli u. 1.

Telephone number: (46) 501-091, 501-870

Fax Number: (46) 501-099

President: Dr. Péter Tulipán

E-mail address: bekeltetes@bokik.hu

 

Budapest Conciliation Body

Address: 1016 Budapest, Krisztina krt. 99.

Telephone number: (1) 488-2131

Fax Number: (1) 488-2186

Chairman: Dr. György Baranovszky

E-mail address: bekelteto.testulet@bkik.hu

 

Csongrad County Conciliation Board

Address: 6721 Szeged, Párizsi körút 8-12.

Telephone number: (62) 554-250/118

Fax Number: (62) 426-149

Chairman: Dr. Károly Horváth

E-mail address: info@csmkik.hu

 

Fejér County Conciliation Board

Address: 8000 Székesfehérvár, Hosszúséta tér 4-6.

Telephone number: (22) 510-310

Fax Number: (22) 510-312

Chairman: Dr. József Vári Kovács

E-mail address: fmkik@fmkik.hu; bekeltetes@fmkik.hu

 

Győr-Moson-Sopron County Arbitration Board

Address: 9021 Győr, Szent István út 10/a.

Telephone Number: (96) 520-202; 520-217

Fax Number: (96) 520-218

President: László Horváth

E-mail address: bekeltetotestulet@gymskik.hu

 

Hajdú-Bihar County Arbitration Board

Address: 4025 Debrecen, Petőfi tér 10.

Place of administration: 4025 Debrecen Vörösmarty u. 13-15.

Phone: 06-52-500-710, 06-52-500-745

Fax: 06-52-500-720

Chairman: Dr. Zsolt Hajnal

E-mail address: bekelteto@hbkik.hu

 

Heves County Conciliation Board

Address: 3300 Eger, Faiskola út 15.

Mailing address: 3301 Eger, Pf 440.

Telephone number: (36) 416-660/105

Fax Number: (36) 323-615

President: Dr. Csaba Gordos

E-mail address: bekeltetes@hkik.hu

 

Jász-Nagykun-Szolnok County Conciliation Board

Address: 5000 Szolnok, Verseghy park 8.

Telephone number: (56) 510-610

Fax Number: (56) 370-005

Chairman: dr. Lajkóné dr. Judith Vígh

E-mail address: bekeltetotestulet@jnszmkik.hu

 

Komárom-Esztergom County Conciliation Board

Address: 2800 Tatabánya, Fő tér 36.

Telephone number: (34) 513-010

Fax Number: (34) 316-259

President: Dr. György Rozsnyói

E-mail address: bekeltetes@kemkik.hu

 

Nógrád County Conciliation Board

Address: 3100 Salgótarján, Alkotmány út 9/a

Telephone Number: (32) 520-860

Fax Number: (32) 520-862

President: Dr. Erik Pongó

E-mail address: nkik@nkik.hu

 

Pest County Conciliation Body

Address: 1119 Budapest, Etele út 59-61. II. floor 240.

Telephone number: 06-1-269-0703

Fax Number: 06-1-269-0703

President: dr. Károly Csanádi

E-mail address: pmbekelteto@pmkik.hu

 

Somogy County Conciliation Board

Address: 7400 Kaposvár, Anna utca 6.

Telephone number: (82) 501-000

Fax Number: (82) 501-046

President: Dr. Ferenc Novák

E-mail address: skik@skik.hu

 

Szabolcs-Szatmár-Bereg County Conciliation Board

Address: 4400 Nyíregyháza, Széchenyi u. 2.

Phone: (42) 311-544, (42) 420-180

Fax Number: (42) 420-180

Chairman: dr. Katalin Balmaz

E-mail address: bekelteto@szabkam.hu

 

Tolna County Conciliation Board

Address: 7100 Szekszárd, Arany J. u. 23-25.

Telephone number: (74) 411-661

Fax Number: (74) 411-456

President: Dr. Ferenc Gáll

E-mail address: kamara@tmkik.hu

 

Vas County Conciliation Board

Address: 9700 Szombathely, Honvéd tér 2.

Telephone number: (94) 312-356

Fax Number: (94) 316-936

Chairman: Dr. Zoltán Kövesdi

E-mail address: vmkik@vmkik.hu

 

Veszprém County Conciliation Board

Address: 8200 Veszprém, Budapest u. 3.

Telephone number: (88) 814-111

Fax Number: (88) 412-150

Chairman: Dr. Csaba Vasvári

E-mail address: info@bekeltetesveszprem.hu

 

Zala County Conciliation Board

Address: 8900 Zalaegerszeg, Petőfi utca 24.

Telephone number: (92) 550-513

Fax Number: (92) 550-525

Chairman: Dr. Sándor Molnár

E-mail address: zmkik@zmkik.hu; zmbekelteto@zmkik.hu

17. Other Provisions, Information

Matters not covered by these General Terms and Conditions, are covered by the Civil Code, 45/2014. (II. 26.) Government Decree, and act CVIII of 2001 on certain aspects of electronic commerce services and information society services.

By browsing the webshop and recording your order, you accept the general terms and conditions of the webshop, as well as your privacy and data management statement.

Click here to view and download the printer-friendly version of this document.

18. Declaration of Withdrawal Sample

Declaration of Withdrawal Sample

(Fill out and return only if the contract is intended to be terminated)

 

Address: Éva Szabó Barna private entrepreneur

Return postal address: Mérey utca 16. 2nd floor 10th door, 6722 Szeged, Hungary

Return email address: evetkeswear@gmail.com

Phone Number 1: +36 20 4124 226

Phone Number 2: +381 61 6162 747

I/We, the undersigned, declare that I/We am/are exercising my/our right of withdrawal/termination of the contract for the sale of the following product (s):

 

Product Article number Name of Product

 

1. _________________________ _________________________

2. _________________________ _________________________

3. _________________________ _________________________

4. _________________________ _________________________

5. _________________________ _________________________

 

Date of contracting: ____________________

 

Name of consumer (s): ______________________

Address of consumer (s): ______________________

Signature of consumer (s): ____________________ (only on paper declaration)

 

Done at ________________ __________________